REFUND POLICY
If you are not satisfied with the product you received, you can request a return form from customer service. Always include your order number! You can do this by sending an email to the following email address: contact@oh-mychic.com
In this case, the order must meet the following conditions:
1. The order still contains all correct parts and components and the packaging has arrived exactly as the product arrived.
2. Normal handling of the product goes without saying; breakage due to careless handling is excluded.
3. Products where hygiene is important have been thoroughly cleaned before being returned. Bikini, lingerie, underwear and socks are non-returnable.
4. The product was found to be defective immediately upon receipt.
5. We are entitled to charge the customer for the return shipping costs. Warmidam.nl is not responsible for the return shipping costs.
6. A return will be processed within 7 working days and if the conditions are met, the return will be officially confirmed within this period}.
7. If a product has defects, this must be proven with a photo.
*We reserve the right to refuse returned items if we suspect that the items have been used or damaged through no fault of ours.
How can I return my order?
If your order meets the above conditions, you must do the following to initiate the return process.
-Send an email to: contact@oh-mychic.com
Please make sure the email contains the following:
1. Order number
2. Reason for return request
3. Photo of the product in case of breakage
4. Customer first name + last name
5. Customer address
We will then contact you Enter the return address.
Never send the return to the sender; we will send you the correct address upon request. You as the customer are responsible for the return shipping costs.
All packages can be canceled within 24 hours without giving any reason. Please contact customer service
contact@oh-mychic.com or reply to your order confirmation.
- ALL RETURNS WILL BE SENT TO OUR MAIN WAREHOUSE AT THE CUSTOMER'S EXPENSE.
After returning the product, the customer always has the right to return it within 14 days. A refund will be made upon receipt of the return! This takes 1 to 5 business days.